HR Management Blog

The Importance of a Mentor During The New Employee Orientation Process

This is a follow-up post to: A Guide to New Employee Orientation A mentor is someone who partners with a new employee during his or her first three months of employment. They offer advice and guidance to help foster and promote the professional development of a new employee. The mentor knows […]

They’ve Signed the Offer, Now What? A Guide to Employee Orientation

Onboarding, orientation, or induction, whichever word you choose to use to describe how you welcome your new employee will not change the end result if done poorly.  The first impression can be a lasting one and since you only have one chance to make a first impression, delivering the right […]

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How To Hire An Insurance Broker

Many people think about insurance only when they have to: claim, renew, purchase new property, fulfil requests from the bank for coverage confirmation, etc. For many, insurance is just about buying a policy. But your “insurance purchase” is really two purchases: selecting a broker, and then working with the broker […]

Treating Your Employees How You Treat Your Best Customers

Whatever your product, service or business model, you’re in business to sell something. That means you need someone to buy it. That someone is, of course, the customer. And that’s why businesses are focused on making customers happy and finding ways to keep them on board for the long haul […]

Sharing HR Expertise on RogersTV Show 'In Business'

Our very own Alison Growse has been asked to provide HR tips and advice on a popular RogersTV show In Business. Hosted by David Wojcik, In Business, is a weekly interactive and entertaining business show, celebrating entrepreneurship with timely topics and fast paced information. In addition, David conducts interviews with […]

Are You Maximizing the Potential of Your Frontline Managers?

Frontline managers have difficult jobs. They have to know the business (better than their staff). They are expected to supervise and coach their employees not only on how to do their jobs, but how to do so with their right attitude and behaviours. And they have to be able to […]

Workplace Romance, Should I or Shouldn’t I?

We’ve all heard the best way to meet someone is through friends, however what do you do when instead of meeting and being interested in the friend of a workplace friend, but rather the workplace friend is the friend you are interested in becoming friendly with?  Confused?  Truthfully workplace romances […]

HR Metrics Can Clarify What is Important to Your Business

There’s no argument that aligning HR Metrics with business goals and tracking the impact of human capital has on profitability and the behaviour of employees will drive improved business performance. Clients will often ask: where do I start?  What should I measure? Which HR metrics will provide indication where my […]

7 HR Solutions to Retaining Customers

The solution to most business challenges includes a Human Resources component.  A product or service may attract customers but the ultimate sell and ongoing customer retention is highly influenced by employee behaviour.  Implement these steps to increase sales and keep customers. Start at the top Leadership is all about leading […]

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