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HR Management
Outsourced on-site and off-site HR department — customized to your needs — with four decades of expertise in the Canadian Market.

PEO and EOR
Pivotal makes it fast and easy with both Employer of Record and Professional Employer Organization services, customized to your needs.

Payroll Management
Payroll can be complicated, but working with a payroll provider shouldn't be. Pivotal's experts are accountable and hands-on.

Permanent Recruiting
Pivotal are the experts at permanent recruitment of "Goldilocks" candidates. We start with a full assessment — and help you find the perfect fit.

Temporary Staffing
Whether you are in a hurry, or managing a planned absence, Pivotal's temporary services are ready to fill in with qualified pre-vetted candidates.

Group Benefits
Acquire and retain top talent with a well-managed and affordable group benefit package with a high return on investment.
Pivotal — Canada's Complete HR Solution
• EOR — Employer of Record Solutions
• PEO — Professional Employer Organization Solutions
• HR Management
• Payroll Management
• Permanent Recruiting
• Temporary Staffing
• Group Benefits Programs
“Approachable, understood our needs, worked with our strategies and our comfort levels.”
Sandra Conflitti
Pivotal has been a fantastic partner for us. Readily available and always willing to help. Pivotal has been flexible in accommodating our ways and shown a willingness to adjust and customize as much as possible.
Tom Kowalski
“I have never seen a full HR program implemented in a company so quickly and so efficiently.”
Brian Currie
“We believe it is a far better solution than an in-house HR function.”
Bruce Ireland
“They are a valuable partner in our business and have been reliable and accurate with payroll processing. I would highly recommend their services.”
Cole Dolny
“I would recommend PIVOTAL to colleagues and other businesses in a heartbeat.”
Frank Luengo
“Today, we view Pivotal as both a valued resource partner and as part of our management team.”
Rick Ekstein
“Approachable, understood our needs, worked with our strategies and our comfort levels.”
Sandra Conflitti
Pivotal has been a fantastic partner for us. Readily available and always willing to help. Pivotal has been flexible in accommodating our ways and shown a willingness to adjust and customize as much as possible.
Tom Kowalski
As opportunities or issues arise: Pivot with Pivotal
Whether it's a chair to be filled, an entire HR implementation, or payroll management, Canada's leading HR outsource, Pivotal Solutions, is ready to step in with flexible solutions. How can we help you?
Pivotal's HR Blog

Ontario Government Introduces Working for Workers Six Act, 2024
On November 27, 2024, the Ontario government introduced Working for Workers Six Act, 2024. The proposed legislation seeks to build on the previous five Working for Workers acts, which focused on protecting the health and safety of workers, providing financial relief for workers and businesses, and encouraging more people to […]

Top 10 Interviewing Best Practices
In recent years, job interviews have generated a significant amount of controversy — and a great deal of criticism. For example, an article in Psychology Today declares that job interviews are “unfair and useless,” and Vox warns that “interviews are a nightmare, and only getting worse.” At PIVOTAL, for decades […]

More than Half of Job Seekers are Using AI to Cheat: Survey
A growing number of employers are using AI-based tools to augment their recruitment process by, for example, generating job descriptions, customizing job postings, and automating candidate searches. Well, many job seekers are using AI tools as well to find their next job. But according to a new survey, some of […]

Just 26% of New Employees Impressed with Onboarding Experience: Survey
A new survey has revealed that only about 1 in 4 newly hired employees (26%) say that they felt informed, engaged, and confident during their onboarding experience. What is Employee Onboarding? Employee onboarding is the process of integrating a new employee into a company, covering everything from job training to […]

Ontario’s Working for Workers Act Five, 2024 (Bill 190) Receives Royal Assent
On October 28, 2024, Ontario’s Working for Workers Act Five, 2024 (Bill 190), received Royal Assent. It was introduced in the Ontario Legislature on May 6, 2024. — The Ontario Government has once again taken a significant step in championing the rights and well-being of its workforce with the recent […]

Hybrid HR Services, Outsource HR, or In-House HR: Making the Right Human Resources Investment
A glance at the “Quick Facts” below makes it clear that there are advantages and disadvantages to both outsourcing and in-house sourcing HR services such as HR Management, HR Payroll Management, Recruiting and PEO or EOR services. For this reason, most workplaces are hybrid, depending on the scope of operations. […]

Debunking the Top Ten PEO Myths: Clarifying Misconceptions About Canadian PEOs
When it comes to Professional Employer Organizations (PEOs), there are a lot of misconceptions, particularly in the Canadian context. The top 3 PEO Myths (Top Ten Myths below): Myth #1: PEOs only benefit large companies. Many people believe that PEOs are only suitable for large corporations with substantial resources. In […]

Ten Steps to Implementing Personalized Payroll Benefits: Tailoring Packages for Lifestyle, Health, Skills, and Security
In today’s competitive job market, attracting and retaining top talent requires more than just offering a competitive salary. A comprehensive benefits package can be a game-changer, but traditional one-size-fits-all benefits are no longer cutting it. Personalized benefits allow employees to tailor their benefits packages according to their individual needs. Whether […]

Ontario Announces $11B in Relief for Some Tariff-Hit Businesses
On April 7, 2025, the Government of Ontario announced approximately $11 billion in relief and support for businesses across the province that have been directly or indirectly affected, or will soon be hit, by the emerging trade war between the U.S. and Canada. These changes impact provincially-administered tax programs and […]

Ontario Government Increasing Minimum Wage October 1
The Ontario government announced on April 1, 2025, that effective October 1, 2025, the general minimum wage across the province will increase from $17.20 to $17.60 an hour. The annualized wage increase is based on the Ontario Consumer Price Index (OCPI) of 2.4 percent. Similar to the Consumer Price Index […]

Government of Canada Announces New EI Measures to Manage Fallout from U.S. Trade War
On March 22, 2025, the Government of Canada announced three significant changes to the country’s Employment Insurance (EI) program. The adjustments come in response to the implementation and ongoing threat of tariffs levied by the U.S. government on Canadian imports, and subsequent retaliation north of the border. Some analysts suggest […]

Canada Extends Work-Sharing Program to 76 Weeks Amidst Trade War
In light of the trade war unfolding between the U.S. and Canada, on March 7, 2025, the Government of Canada announced that Work-Sharing agreements entered into between employers and employees can run for a maximum of 76 weeks, up from a maximum of 38 weeks. About Work-Sharing Work-sharing is an […]

Ontario Employers: Here are the Rules About Paid Time Off for Voting in the Upcoming Provincial Election
On February 27, voters in Ontario will head to the polls to cast their ballot for the provincial election. Below we summarize what employers need to know about their obligations to employees per the Ontario Election Act, 1990 (“Act”). Understanding the “Three Consecutive Hours” Rule Per the Act, an employee who […]

10 Ways Canadian Companies Navigate the Impact of U.S. Tariffs
The Trump Administration has announced that it will impose tariffs on Canadian goods exported to the U.S. In response, Canadian politicians have vowed to impose retaliatory tariffs on U.S. imports. While the specific amount, extent, or start date for tariffs on either side of the border is currently unclear, Canadian […]

Answers to Frequently Asked Questions About Maternity Leave in Ontario
Maternity leave is a legally protected entitlement for employees in Ontario whose workplace is governed by the Employment Standards Act, 2000 (ESA). It is essential for employers to fully understand these rights and obligations. Below we provide answers to frequently asked questions about maternity leave in Ontario. What is maternity […]

Performance Review Advice: Understanding Goals vs. Competencies
Managers should use the performance review period to monitor and assess goals and competencies in their subordinates. Below, we look closer at these concepts. Goals Goals are specific and measurable objectives that a subordinate is expected to achieve within a certain timeframe. Goals are often aligned with the organization’s broader […]

Ontario Government Introduces Working for Workers Six Act, 2024
On November 27, 2024, the Ontario government introduced Working for Workers Six Act, 2024. The proposed legislation seeks to build on the previous five Working for Workers acts, which focused on protecting the health and safety of workers, providing financial relief for workers and businesses, and encouraging more people to […]

Top 10 Interviewing Best Practices
In recent years, job interviews have generated a significant amount of controversy — and a great deal of criticism. For example, an article in Psychology Today declares that job interviews are “unfair and useless,” and Vox warns that “interviews are a nightmare, and only getting worse.” At PIVOTAL, for decades […]

More than Half of Job Seekers are Using AI to Cheat: Survey
A growing number of employers are using AI-based tools to augment their recruitment process by, for example, generating job descriptions, customizing job postings, and automating candidate searches. Well, many job seekers are using AI tools as well to find their next job. But according to a new survey, some of […]

Just 26% of New Employees Impressed with Onboarding Experience: Survey
A new survey has revealed that only about 1 in 4 newly hired employees (26%) say that they felt informed, engaged, and confident during their onboarding experience. What is Employee Onboarding? Employee onboarding is the process of integrating a new employee into a company, covering everything from job training to […]

Ontario’s Working for Workers Act Five, 2024 (Bill 190) Receives Royal Assent
On October 28, 2024, Ontario’s Working for Workers Act Five, 2024 (Bill 190), received Royal Assent. It was introduced in the Ontario Legislature on May 6, 2024. — The Ontario Government has once again taken a significant step in championing the rights and well-being of its workforce with the recent […]

Hybrid HR Services, Outsource HR, or In-House HR: Making the Right Human Resources Investment
A glance at the “Quick Facts” below makes it clear that there are advantages and disadvantages to both outsourcing and in-house sourcing HR services such as HR Management, HR Payroll Management, Recruiting and PEO or EOR services. For this reason, most workplaces are hybrid, depending on the scope of operations. […]

Debunking the Top Ten PEO Myths: Clarifying Misconceptions About Canadian PEOs
When it comes to Professional Employer Organizations (PEOs), there are a lot of misconceptions, particularly in the Canadian context. The top 3 PEO Myths (Top Ten Myths below): Myth #1: PEOs only benefit large companies. Many people believe that PEOs are only suitable for large corporations with substantial resources. In […]

Ten Steps to Implementing Personalized Payroll Benefits: Tailoring Packages for Lifestyle, Health, Skills, and Security
In today’s competitive job market, attracting and retaining top talent requires more than just offering a competitive salary. A comprehensive benefits package can be a game-changer, but traditional one-size-fits-all benefits are no longer cutting it. Personalized benefits allow employees to tailor their benefits packages according to their individual needs. Whether […]

Ontario Announces $11B in Relief for Some Tariff-Hit Businesses
On April 7, 2025, the Government of Ontario announced approximately $11 billion in relief and support for businesses across the province that have been directly or indirectly affected, or will soon be hit, by the emerging trade war between the U.S. and Canada. These changes impact provincially-administered tax programs and […]

Ontario Government Increasing Minimum Wage October 1
The Ontario government announced on April 1, 2025, that effective October 1, 2025, the general minimum wage across the province will increase from $17.20 to $17.60 an hour. The annualized wage increase is based on the Ontario Consumer Price Index (OCPI) of 2.4 percent. Similar to the Consumer Price Index […]

Government of Canada Announces New EI Measures to Manage Fallout from U.S. Trade War
On March 22, 2025, the Government of Canada announced three significant changes to the country’s Employment Insurance (EI) program. The adjustments come in response to the implementation and ongoing threat of tariffs levied by the U.S. government on Canadian imports, and subsequent retaliation north of the border. Some analysts suggest […]

Canada Extends Work-Sharing Program to 76 Weeks Amidst Trade War
In light of the trade war unfolding between the U.S. and Canada, on March 7, 2025, the Government of Canada announced that Work-Sharing agreements entered into between employers and employees can run for a maximum of 76 weeks, up from a maximum of 38 weeks. About Work-Sharing Work-sharing is an […]

Ontario Employers: Here are the Rules About Paid Time Off for Voting in the Upcoming Provincial Election
On February 27, voters in Ontario will head to the polls to cast their ballot for the provincial election. Below we summarize what employers need to know about their obligations to employees per the Ontario Election Act, 1990 (“Act”). Understanding the “Three Consecutive Hours” Rule Per the Act, an employee who […]

10 Ways Canadian Companies Navigate the Impact of U.S. Tariffs
The Trump Administration has announced that it will impose tariffs on Canadian goods exported to the U.S. In response, Canadian politicians have vowed to impose retaliatory tariffs on U.S. imports. While the specific amount, extent, or start date for tariffs on either side of the border is currently unclear, Canadian […]

Answers to Frequently Asked Questions About Maternity Leave in Ontario
Maternity leave is a legally protected entitlement for employees in Ontario whose workplace is governed by the Employment Standards Act, 2000 (ESA). It is essential for employers to fully understand these rights and obligations. Below we provide answers to frequently asked questions about maternity leave in Ontario. What is maternity […]

Performance Review Advice: Understanding Goals vs. Competencies
Managers should use the performance review period to monitor and assess goals and competencies in their subordinates. Below, we look closer at these concepts. Goals Goals are specific and measurable objectives that a subordinate is expected to achieve within a certain timeframe. Goals are often aligned with the organization’s broader […]
Pivot with Pivotal HR Solutions
Be ready to pivot for every business opportunity with always-ready Pivotal Integrated HR Solutions.
Pivotal HR Leadership
40 years of leadership in HR solutions has taught us one critical lesson. Even though we are low-profile — quietly fulfilling your needs — we are also "high touch." Many of our clients have relied on us for decades — simply because we are "part of the team" and deliver on our intimate understanding of our client's business.
Pivotal HR Responsiveness
"Our association started 17 years ago..." is not an uncommon testimonial for Pivotal. Our long history of satisfied clients can be attributed to our high-touch responsiveness. Whether our client needs one, some or all of our in-house capabilities, we pro-actively act as part of the team. We can be responsive, not only because of vast expertise — but, because we take the time to get to know our client's needs.
Pivotal Uniqueness
Our mission is to provide resources that help our small to mid-size clients compete with large enterprise. Our unique model is to combine decades of expertise with custom solutions. We aspire to be the "unsung hero" — helping our clients quietly in the background. It's good to know that whenever you need anything related to HR — management, recruiting, temporary staff, or payroll — we're there for you.